Terms of Service – Valora Beans To Bars
Effective Date: May 12, 2026
Welcome to Valora Beans To Bars. By accessing or using our website, products, or services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our website.
1. Acceptance of Terms
By visiting our website or purchasing products from Valora Beans To Bars, you agree to these Terms of Service, our Privacy Policy, Shipping Policy, and Return Policy.
If you do not agree with any part of these terms, please do not use our website.
2. About Valora Beans To Bars
Valora Beans To Bars is a premium handcrafted chocolate brand based in Barnala, Punjab, India, offering artisan chocolates made with high-quality ingredients.
3. Eligibility
By using this website, you confirm that:
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You are at least 18 years old, or
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You are using the website under the supervision of a parent or legal guardian.
4. Products and Pricing
We strive to ensure all product descriptions, images, and prices are accurate. However:
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Product packaging may vary slightly from images shown.
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Prices may change without prior notice.
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We reserve the right to discontinue products at any time.
All prices are listed in Indian Rupees (₹).
5. Orders and Payments
Order Acceptance
Once you place an order, you will receive an order confirmation email. We reserve the right to:
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Accept or reject any order
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Limit quantities purchased
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Cancel orders suspected of fraud or misuse
Payments
We accept secure payments through approved payment gateways and may support:
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UPI
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Debit/Credit Cards
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Net Banking
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Cash on Delivery (where available)
Payments are processed securely through third-party providers.
6. Shipping and Delivery
We aim to dispatch orders within 24 hours whenever possible. Delivery timelines may vary depending on:
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Location
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Weather conditions
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Courier partner delays
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Public holidays
Valora Beans & Bars is not liable for delays caused by third-party logistics providers.
7. Returns and Refunds
Due to the perishable nature of chocolates, returns may only be accepted for:
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Damaged products
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Incorrect orders
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Melted or spoiled items caused during transit
Customers must report issues within 24 hours of delivery with clear photos.
Approved refunds or replacements will be processed within a reasonable timeframe.
8. Intellectual Property
All website content including:
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Logos
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Product names
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Images
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Text
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Graphics
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Packaging designs
are the intellectual property of Valora Beans To Bars and may not be copied, reproduced, or used without written permission.
9. User Conduct
You agree not to:
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Use the website for unlawful purposes
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Attempt to hack, damage, or disrupt the website
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Submit false or misleading information
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Violate any applicable laws or regulations
10. Limitation of Liability
Valora Beans To Bars shall not be held liable for:
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Indirect or incidental damages
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Delivery delays beyond our control
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Allergic reactions caused by ingredients listed in product descriptions
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Temporary website interruptions or technical issues