Privacy Policy – Valora Beans To Bars
Welcome to Valora Beans To Bars. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website, place an order, or interact with our services.
1. Information We Collect
When you use our website, we may collect the following information:
Personal Information
- Full name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed securely through third-party payment gateways)
Non-Personal Information
- Browser type
- Device information
- IP address
- Website usage data through cookies and analytics tools
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Send order updates and notifications
- Improve our products and website experience
- Share promotional offers, discounts, and updates (only if you opt in)
- Prevent fraud and maintain website security
3. Cookies & Tracking Technologies
Our website may use cookies and similar tracking technologies to:
- Remember your preferences
- Improve website performance
- Analyze visitor behavior
- Provide a personalized shopping experience
You can disable cookies through your browser settings, though some website features may not function properly.
4. Payment Security
We do not store your complete payment or card details on our servers. All transactions are processed securely through trusted third-party payment providers using encrypted technology.
5. Sharing of Information
We do not sell, rent, or trade your personal information to third parties.
Your information may only be shared with:
- Delivery and logistics partners for order fulfillment
- Payment gateway providers for secure transactions
- Service providers who help operate our website and business
All third parties are required to maintain the confidentiality of your information.
6. Email Marketing
If you subscribe to our newsletter, we may send you:
- New product launches
- Offers and discounts
- Chocolate stories and updates
You may unsubscribe at any time using the “unsubscribe” link in our emails.
7. Data Protection
We implement reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.
However, no online transmission or storage system can be guaranteed 100% secure.
8. Your Rights
You may request to:
- Access your personal data
- Correct inaccurate information
- Delete your information
- Withdraw marketing consent
To make such requests, contact us using the details below.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
10. Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
12. Contact Us
If you have any questions regarding this Privacy Policy, you may contact us:
Valora Beans To Bars
Barnala, Punjab, India
Email: contact@valoraindia.com
Phone: +91 98888 98762